Support
Last updated 1 September 2026
RiverReady reports how high a river is at road crossings that flood, so you can decide before you set off rather than at the water's edge.
RiverReady is not an emergency service and does not issue official road closures. It cannot see ice, debris, damage or accidents. Always look before you drive, and never drive into water.
Getting help
Email riverready.appplication@gmail.com. One person reads that inbox, so replies usually take a day or two. Please say which crossing you mean and what you expected to see, since that is almost always what the answer turns on.
Where the numbers come from
River heights are read from United States Geological Survey gauges, which publish roughly every fifteen minutes. The level at which a particular crossing floods comes from National Weather Service flood impact statements for the nearest gauge.
The gauge is often not at the crossing itself. It may be some miles upstream or down. That makes the reading a good indication of what the river is doing, not a measurement of the water on that road.
Why a road you drive isn't listed
RiverReady only rates a crossing when the Weather Service has published a flood level for it. Where no level exists, the crossing is shown as unrated rather than left out, because a road we know nothing about should not look the same as a road that is clear.
If a crossing near you floods regularly and isn't listed, email the road name and the nearest town. Coverage grows that way.
Alerts
Alerts need an account, because a server has to know where to send them. Save a crossing, then turn on notifications in the You tab.
On iPhone, notifications only work once RiverReady has been added to the home screen. In a browser tab, iOS will not deliver them at all.
If alerts stop arriving, check that notifications are still permitted for RiverReady in your phone's settings. Reinstalling the app also clears the registration, so it has to be switched on again afterwards.
Your account and your data
Your home location is kept on your device and is never sent to our servers. Saved roads and alert settings live in your account so they follow you between devices.
You can delete your account, and everything in it, from the You tab. It is immediate and it is not recoverable. The privacy policy sets out the rest.
Reporting something wrong
If a crossing shows open when it is under water, or closed when it is clear, that is worth an email. Include the road, the time you looked, and what you saw. Errors in the flood levels are the most useful thing anyone can send, and local knowledge is the only way to catch them.